Dear Settlers,

Please note that currently you might be experiencing certain technical difficulties while using the contact form available on our website.

If needed, please contact us by sending an e-mail to the account.support@thesettlersonline.com address directly.

Happy settling,
The Settlers Online Team

Dear Settlers,

With Winter just around the corner, we think it's time to give you a taste of what you can expect for this year's Christmas Event. There are two brand new surprises for you to get excited for, which will make two very good additions to your home-island!

Introducing the Christmas Market and the Versed Geologist! Give them both a test-drive over on our test server and read all the details in our latest festive Sneak Peek! Don't forget to leave us your feedback; maybe with a glass of milk and a mince pie too!

Happy settling,
BB_ Acadma

Dear Settlers,

A game hotfix is scheduled for Tuesday.
During this time, the game will be unavailable.

• Day: Tuesday, October 23rd
• Game Worlds: (1 - 3) Closed
• Start: Approx. 15:00 CEST
• End: Approx. 19:00 CEST
• Adventures & Premium: Times will be extended

This hotfix will implement the added 2x XP boost to Halloween Seasonal Adventures.

Happy Settling!

BB_Acadma

Dear Settlers,

As this year's Halloween Event is creeping around the corner, it's time to feast your eyes on the newly published Dev Diary and find out more about the upcoming features:

• New Quest Campaign: Can you save the Terrorized Town?
• New General: Recruit the Mad Scientist for some explosive results!
  
• New Buildings: Experiment in The Laboratory to master the art of transmutation.
• New Seasonal Adventures: Now rewarding 2x experience points on completion!
  

Read all the ins and outs of this year's Halloween Event in our Dev Diary!

Happy haunting!
BB_Acadma

Dear Settlers,

A game update is scheduled for Tuesday.
During this time, the game will be unavailable.

• Day: Tuesday, October 16th
• Game Worlds: (1 - 3) Closed
• Start: Approx. 07:00 BST
• End: Approx. 11:00 BST
  
• Adventures & Premium: Times will be extended

A full Change Log has been posted in our forums.

Happy Settling!
BB_Acadma

Dear Settlers,

On Thursday, 11th of October, an IT infrastructure task will take place and require the servers to be taken offline.

Please plan your game activities accordingly.

• Date: 11.10.2018
• Timeframe: approx. 02:00 CEST - approx. 12:00 CEST
• Game: All gameworlds closed 

Adventures and Premium will be extended.

Kind regards,
BB_Acadma

Dear Settlers,

The new game version will bring with it several improvements to the Mail Window, as well as the technical implementation of this year's Halloween Event!

Read more about the upcoming version from 16.10.2018 in our Change Log.

Happy settling,
BB_Acadma

Dear Settlers,

As the party continues, you make your way through the happy crowd when you notice a coin on the ground, having fallen out of someone's pocket. Planning to return it, you look around for its owner, but they've completely vanished - It's your lucky day!

Check out your in-game messages for a shiny surprise! 

Happy Friday!
BB_Saqui

Dear Settlers,

A game hotfix is scheduled for Tuesday.
During this time, the game will be unavailable.

• Day: Tuesday, October 2nd
• Game Worlds: (1 - 3) Closed
• Start: Approx. 07:00 BST
• End: Approx. 11:00 BST
  
• Adventures & Premium: Times will be extended

This hotfix will implement recalculations to some Anniversary event achievements, as well as updating certain quest triggers.

Happy Settling!
BB_Saqui

Dear Settlers,

A new content update has just been introduced today on the test server: Weekly Challenges! Complete them to gain tokens in order to upgrade unique buildings!

Find out how the weekly challenges work in our Sneak Peek or test them out directly on our test server!
Sneak Peek | tsotesting.com

Happy testing!
BB_Saqui