Dear Settlers,

Tomorrow's maintenance will take place from 8:00 to 12:00 GMT, so the game will not be available..

Don't forget to check this page on a regular basis for more information and visit our forum for tips and tools :)

Thanks for your patience!

BB_Azariel

Update 8:03 : The maintenance has just started!

Update 9:04 : All the servers are down, redeployment is starting.

Update 9:50 : Deployment done.

Update 11:08 : Servers are being restarted for internal testing.

Update 11:49 : Game back online! Enjoy :)

Dear Settlers,

Please remember that tomorrow is our maintenance day: the game will be offline from 08:00h to 12:00h GMT (UK time).

Make sure you check the forum for the latest news and hottest topics!

See you soon,

BB_Azariel

Dear Settlers,

After the issues the hamsters caused us again this week-end, we have sent out some gifts to all of you as a little "thank you for sticking with us through all the problems"!

These include:

• Omniseeds x8
• Love potion x2
• 100 coins
• Settlers x100

If you have had any problem with these make sure you contact the support team and we will help you find a solution.

Have fun and enjoy the presents! ;)

BB_Ravel

Dear Settlers,

As many of you have noticed, the Christmas event did not only bring new features, it also came with some new bugs.

In order to fix these, we need to close the server for about one hour at 11:00 GMT (UK time). We hope to have everything up and running fine rigts after that :)

Thanks for your patience and understanding!

BB_Azariel

Update: Servers are online!

Dear Settlers,

The server is back ONLINE! We need more people to test if everything is okay, so please be so kind and give us feedback on the forum about the following things:

• Buffing (friends)
• Visiting friends
• Adventures
• Daily Login Bonus
• Chat, Trade 

Thank you very much for your patience, we will be compensating you for time lost, more information about that will follow.

In case you already had adventures running: we added bonus time to them to compensate the lost time. (Update: we would have done this if someone was already level 26+ , seems we got carried away :p)

We also will send compensations out next week for the server outage!

Update 22:16 GMT+1: It seems the website is back up again, but we're not sure for how long.

Cheers,

BB_eccy

Dear players,

just a short update on the current status of the website and game.

We were experiencing multiple MYSQL errors starting Thursday, that spread throughout our entire network. Our French and Russian instances were also affected, as well as the (new) German server 8, as it's on the same system. Our technicians are working round the clock to get all systems up and running, so far the website and forums are back up.

We have nearly all our high level technicians from Europe and America on this, and if everything goes well during the night, we might be able to get the first servers up by tomorrow (no promises yet, as we want them stable first! )

In the event that the Website and Forum go down again, be sure to keep track of any news regarding the situation through our Facebook fanpage

Short update #2: it could be that the website and forum will give errors for some players, as well in as in our system. I am trying to convince the technicians to keep the website and forum up as long as possible, but if our website servers crash again, there will be the inevitable maintenance page again.

Best regards from Germany, BB_eccy

p.s. I'm just filling in for BB_Azariel, since it's almost 2 am here :P

Dear Settlers,

Make sure you "Like" or "follow" us in order to get all the latest news... Events, interesting links, information about maintenance schedules... this is all on Facebook and Twitter!

Facebook ==> Click here!

Twitter ==> Click here!

Thanks for your help and support ;)

Sincerely,

BB_Azariel

The game is back online guys! Enjoy!

BB_Azariel