Dear Settlers,

The Football World Championship in Brazil recently started and the Community is predicting match results like crazy. You can still join the event: > Open event site <

The first match-day participation prize was sent to 5 lucky winners today:
A watermill

The winners of the next match-days will be announced most likely next week.

Happy predicting!
BB_Ravel

Your Settlers planned to see the kick off match but they got stuck in a traffic jam.
When they finally reached their destination, they realized the first match is over,
but there are many more to come.

They also found many useful items waiting for them at the entrance to the stadium:

Sending out of these gifts will start today (13.06.2014) around 16.00 BST.
Please note that it may take a while before gifts reach all recipients.

Happy Settling!
BB_Ravel

Dear Settlers,

Updates - 13.06.2014

UPDATE - 16.00 BST: The maintenance has been completed.

UPDATE - 14.30 BST: The World Championship Event will be activated during the maintenance.

Other Info:

• Calendar: Players will be able to open the first 2 doors. 
• The adventure "Practice Match": Can be obtained from the calendar again.

UPDATE - 11.00 BST: The maintenance for today has been confirmed and it is planned to last for 4 hours.  

UPDATE - 09.30 BST: Our technical team has been working on a solution and, should internal tests prove successful, a maintenance will take place today. Please note that although this is the current plan, it might change and the maintenance could be cancelled for today or postponed.

We will keep you updated.

• Worlds: All (1-3) closed 
• Start: Friday, June 13th at approx. 12:00 BST
• End: Friday, June 13th at approx. 16:00 BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will NOT be reset

Earlier today a trial activation of the World Championship Event took place in game.
After the initial tests, we've discovered some issues  that we are currently trying to correct.

Our technical team is on it and we will keep you updated.

Thank you for your patience!
BB_Ravel

A thunderstorm hit your island recently, engulfing it in darkness.
Emerging from their shelters, your settlers set about fixing the damage.
While clearing up the debris, they come across a big half-buried treasure chest.

Sending out of these gifts will start today (11.06.2014) around 15:30 BST.
Please note that it may take a while before gifts reach all recipients.

Happy Settling!
BB_Ravel

Dear Settlers,

Do you know anything about football? Actually, it doesn't matter! You can still participate in the community event. Predict the match results and compete with others to win awesome prizes, including a gem pit!

More than 125 rewards are up for grabs.
The event takes place between the 10th of June and the 13th of July.

> Read more about the event <

Good luck with your predictions!
BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Thursday. 

Important! Please note that the event will NOT be activated right after the maintenance.
It will be activated around mid-day to allow all versions to start at the same time.

• Worlds: All (1-3) closed 
• Start: Thursday, June 12th at approx. 01:15am BST
• End:  Thursday, June 12th at approx. 07:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will be reset

All active guild members will receive 100 Guild Coins.
The Guild Coins will be sent via an in-game message during the maintenance.

Happy Settling!
BB_Ravel

Dear Settlers,

Everyone loves a good party, so what better excuse than the Queen's Birthday?
Resources will be sent to your settlement to make sure everything is just right for the celebrations!

Please check your ingame mailbox.

Happy Settling,
BB_Ravel

Dear Settlers!

Today there was an outage of the data center, caused by severe weather. Because of this, the outage took longer as not "only" this game was affected.

The service is back online (11:35 GMT).

• Premium- & adventure times were extended by 24 hours as a first step
• Many users try to login which may result in an access bottle neck.
  Please wait 5 minutes in case your try to access the game failed. Thanks!

As a next step, the situation will be analyzed. In case of questions, please contact the support. Most likely more information is in place tomorrow.

Best
BB_Graubart 

There is an issue in the current game version. It allows some players to produce more units than the maximum population limit.

As a side effect of this issue, a new settler might not be sent to new buildings in need of a new worker.

Please keep that in mind when you produce new military troops.
You can always check your settlers limits with the tool tip.

The issue will be fixed with the next game version.

Happy Settling!
BB_Ravel

Dear Settlers!

Recently the Achievement System was implemented into the game.
This has been raising some questions that we are now answering.

Please visit our forums for more details.

Happy Achieving!
BB_Ravel