Dear players,

Learn about the team's approach to fixing issues, why generals don't receive promotions and much more in our latest batch of AMA answers! 

We also touch on some funny Support stories and reveal the highest level our team members have achieved. Read everything in our forum! 

Have fun!
The Settlers Online Team

Settlers, beware!

Update: the Event has been extended by two days! New Removal phase: Nov. 9th

A spook-tacular Halloween Event is makings its way to the game. Zombies, ghosts and golems will soon take over your island! Are you prepared to face them?

Don't fret, grab some garlic and check out all details in our Halloween Dev Diary.

Witch-ing you a great event!
BB_Saqui

Dear Settlers,

A network maintenance is currently taking place and our game may experience interruptions. 

• Date: October 17th, 2017
• End: approx. 11 pm GMT 
• What: degradation of network services

There may be very short downtimes of the game and new logins may not be possible. The game will generally stay online. Already logged in players are not affected

Your "The Settlers Online" Team

Dear Settlers,

The game hotfix has been postponed until tomorrow - see the new times below.

A game hotfix is scheduled for today.
During this time, the game will be unavailable.

• Day: Tuesday Wednesday, October 18th
• Game Worlds: (1-3) Closed
• Start: Approx. 14:30 07:00 BST
• End: Approx. 18:30 11:00 BST
  
• Adventures & Premium: Times will be extended

This hotfix will resolve an issue with the Halloween Golems.

Happy Settling!
BB_Saqui

Dear settlers,

Our sixth winner, German player jave22 sent us a postcard of a special encounter with one of our favourite TSO characters, all the way in Mallorca!

I wonder what they discussed at this stone table - future expedition plans maybe? Check out jave22's postcard in our forums! 

Happy exploring!
BB_Saqui

Dear adventurers,

Following up on our gamescom meetings, a truly special "Community day" is in the works. On Friday the 13th, 12 audacious Settlers are invited to embark on an uncanny adventure in our "Hoffice" in Düsseldorf.

The adventure awaits us

These brave Settlers are in for a surprise as we introduce exclusive content, but you will not be left out: Follow us on Facebook and Twitter for live updates. 

Enjoy the experience,
BB_Saqui

Dear Settlers,

A game update is scheduled for Tuesday.
During this time, the game will be unavailable.

• Day: Tuesday, October 10th
• Game Worlds: (1-3) Closed
• Start: Approx. 07:00 BST
• End: Approx. 11:00 BST
  
• Adventures & Premium: Times will be extended

A Change Log has been posted here. 

Happy Settling!
BB_Saqui

Howdy!

Our fifth winner, Polish player penelopa21 sent her postcard all the way from a big, sunny Australia, "where the sun shines bright and the sky is blue"!

We certainly wouldn't mind getting more sunlight here, in Germany! Check out penelopa21's postcard in our forums! 

Hooroo!
BB_Saqui

Dear players,

We're not even halfway through autumn, but our developers have already envisioned the first features of the Christmas Event 2017 - among those, a brand new specialist! 

Take part in our Sneak Peek mini-puzzle to find out who the new specialist is and test the first version of the Christmas event on our public test server!

Happy testing! 
BB_Saqui

Dear Settlers,

Not only does the new game update bring various graphic and general adjustments, but the Halloween event will also be technically implemented in the game.

The new game version will be made available on 10.10.2017 and the Halloween event will be activated worldwide on October 17th! Read all about it in our latest changelog.

Happy Settling!
BB_Saqui