Dear Settlers,

We've identified an issue with our Support Ticket system, which prevents tickets from being created.

Rest assured that we're actively working to resolve this issue as soon as possible, and get the service back to full function.

In the meantime, if you have any issues or concerns, please try our other methods of contact such as the forums, social media or even a friendly poke in-game via a private message!

Happy Settling!
Your "The Settlers Online" Team

Dear Settlers,

A game update is scheduled for Thursday. During this time, the game will be unavailable.

• Day: Thursday, August 10th
• Game Worlds: (1 - 3) Closed
• Start: Approx. 08:00 CEST
• End:  Approx. 12:00 CEST
• Adventures & Premium: Times will be extended

The full Change Log will be available later.

Happy settling,
Your "The Settlers Online" Team

Dear Adventurer,

Due to technical problems, The Pirate and Sailor Season is coming to an early end. We are working on it so that you can soon set off again into a new Adventure Season.

• What: Pirate and Sailor Adventure Bonuses + Seasonal Merchant
• End: 18.07.2023 - 20:00 CEST

Please plan your activities accordingly.

Thank you,
Your "The Settlers Online" Team

Dear Settlers,

A game update is scheduled for Thursday. During this time, the game will be unavailable.

• Day: Thursday, July 13th
• Game Worlds: (1 - 3) Closed
• Start: Approx. 08:00 CEST
• End:  Approx. 12:00 CEST
• Adventures & Premium: Times will be extended

Read more about the version in our Change Log.

Happy settling,
Your "The Settlers Online" Team

Dear Settlers,

This game update includes a new chat channel, building skin system rework, and bug fixes!

Read more about the version in our Change Log.

Happy Settling,
Your "The Settlers Online" Team

Dear Settlers,

A game maintenance is scheduled for Friday. During this time, the game will be unavailable.

• Day: Friday, June 30th
• Game Worlds: (1 - 3) Closed
• Start: Approx. 08:00 CEST
• End:  Approx. 10:00 CEST
• Adventures & Premium: Times will be extended

During this maintenance, we will solve the issue with rare cases of the locked zone.

Happy settling,
Your "The Settlers Online" Team

Dear Settlers,

A game maintenance is scheduled for Tuesday. During this time, the game will be unavailable.

• Day: Tuesday, June 27th
• Game Worlds: (1 - 3) Closed
• Start: Approx. 08:00 CEST
• End:  Approx. 16 18 21:00 CEST
• Adventures & Premium: Times will be extended

During this maintenance, we will work on our infrastructure.

Happy settling,
Your "The Settlers Online" Team

Dear Settlers,

On Tuesday 20th of June, an IT infrastructure task will require the game servers to be taken offline.

Please plan your game activities accordingly.

• Date: 20.06.2023
• Reason: Server Maintenance
• Timeframe: approx. 02:00 CEST - approx. 12:00 CEST
• Game: All gameworlds offline
• Adventures & Premium: Times will be extended
• Summer Event: The Summer Event will be extended by 2 days.

Happy Settling!
Your "The Settlers Online" Team

Dear settlers,

Do you hear the shouts of your Settlers? They are cheering on their teams! This year's Summer event will kick off soon, so it's time to take a look at the upcoming features in the developer diary:

• New Culture Building: Print Press Workshop
• New Population Building: Inflatable Residence
• New Storage Building: Inflatable Storehouse
• New Specialist: Geologist on Vacation

Get your soccer jersey ready and start reading the developer diary!

Have a great summer!
Your "The Settlers Online" Team

Dear Settlers,

A game update is scheduled for Thursday. During this time, the game will be unavailable.

• Day: Thursday, June 1st
• Game Worlds: (1 - 3) Closed
• Start: Approx. 08:00 CEST
• End:  Approx. 12:00 CEST
• Adventures & Premium: Times will be extended

Read more about the version in our Change Log.

Happy settling,
Your "The Settlers Online" Team