Dear Settlers,

On Wednesday, September 30, the game will be temporarily unavailable for a second time due to an urgent bug fix. We are correcting a problem with the Guild Market in this time window.

• Day: Wednesday, September 30
• Game Worlds: All game worlds
• Start: ~ 11:00 CEST
• End: ~ 13:00 CEST 14:00 CEST
• Adventures & Premium: Times will be extended

Apologies for the inconvenience and thank you for your patience!

Your CipSoft Team

Dear Settlers,

We are inviting you to the dress rehearsal for the Halloween Event 2026 over on the test server in the coming week. Here is a quick look at what you can expect to find in the next event.

Alchemists are cooking up potent formulas in the Laboratory of Questionable Experiments with the purpose of accelerating your mining operations. Miners have testified that the rocks they are hitting all day somehow appear to be softer thanks to these concoctions. The most potent elixirs even uncover previously hidden mineral caches to allow mining operations to keep going on for longer. Our research has shown a probability of 98% for these stories not being mere hallucinations triggered by toxic fumes.

Some aspiring geologists have been so taken by these developments that they now style themselves Alchemical Geologists. They require more time to find deposits, but a thorough treatment with alchemical essences allows miners to excavate these discoveries faster than would normally be the case. Sometimes these mad geniuses even manage to transmute some of the discovered metals into Gold Ore – a process usually accompanied by crazy cackles that echo in the mountain valleys.

The old ladies in the Witch Coven appear to be motivated by the rivalry with these alchemists, throwing themselves into the creation of a new Dark Ritual – even if that unleashes a new Curse on the world. First, though, these so-called bakers require a bit more room to store all those additional ingredients.

Understandably, not everyone is comfortable with these developments, so the emigration queue at the Harbor is getting longer and longer. Fortunately, the long awaited agenda for infrastructure week has finally turned up and contains plans for an expansion of the Harbor. In addition to that, Bell Buoys will be placed along the coast to speed up ship traffic and thereby increase the Harbor's production speed.

The event calendar is all treat, no trick: Among other things, a Weathered Notebook, a Cursed Tower, a Witches' Effigy, and Lord Dracul await you. Rounding out this edition of the Halloween Event are a handful of fresh achievements and a spooky, animated skin for the Harbor.

We will put out an announcement once the event is live on the test server and you can try out the new content for yourself. You can find additional details on what is to come on the forum.

Your CipSoft Team

Dear Settlers,

On Wednesday, September 30, the game will be temporarily unavailable due to the release of Comfort Update #1. This new game version contains a features that are designed to enhance the flow of the game.

• Day: Wednesday, September 30
• Game Worlds: All game worlds
• Start: ~ 09:00 CEST
• End: ~ 12:00 CEST
• Adventures & Premium: Times will be extended

This update contains the following additions and changes:

• Tavern (Level 2) with a function to create groups of explorers and send them on missions
• Mass opening function for loot boxes
• Expansion of the Excelsior's user interface

Based on your feedback, we have made the following adjustments between the end of the second test phase and release:

• Added a "Select All" button to Group Editing Mode in the Tavern.
• Added an icon to all explorers who are currently part of a group in the star menu.
• Added four achievements related to the grouping function to the game.
• Improved the performance of the Tavern when editing and sending out large groups.

Please check out the related FAQ in the forum for further details.

Your CipSoft Team

Dear Settlers,

The test server is now back online, bringing you an early look at the Mercenary Adventure Season 2026. This test will run until September 28.

We invite you to participate and try out the two brand-new adventures included in the event. Please leave any feedback and bug reports on the forum.

Your CipSoft Team

Dear Settlers,

On Wednesday, September 23, the game will be temporarily unavailable due to some technical improvements being implemented under the hood. No gameplay changes are planned for this release.

• Day: Wednesday, September 23
• Game Worlds: All game worlds
• Start: ~ 09:00 CEST
• End: ~ 11:00 CEST
• Adventures & Premium: Times will be extended

Please also note our announcements in regards to the account migration, which are relevant for the same day.

Your CipSoft Team

Dear Settlers,

Tomorrow, on Wednesday, September 23, the transition from Ubisoft Connect to our independent The Settlers Online account system will become obligatory. Please note that starting with this deadline it will only be possible to access TSO with a migrated account. If you attempt to log in without having migrated your account, you must complete the transition process in order to regain access to your island.

While we will not delete any accounts in this context, we sincerely recommend you to complete the account migration process in a timely manner. As we have announced earlier this year, the connection between Ubisoft's services and TSO will be severed at some point in the future. We estimate that recovering any accounts, which have not completed the migration when that time comes, will not be a trivial matter and may therefore take a substantial amount of time. Therefore, it is much more comfortable and safe to complete the process now.

You can find a step-by-step guide on the forum. Feel free to contact our customer support in case you run into any roadblocks.

If you have already completed the migration of your account, no further action is necessary.

Your CipSoft Team

Dear Settlers,

You may now redeem valid "The Settlers Online" game cards through our customer support.

Please follow the instructions listed in the "Game Cards FAQ" section under the item titled "How can I redeem PC box vouchers or my 'Die Siedler Online' card?" to ensure a smooth transaction.

The option to redeem game cards through the homepage will not return.

Your CipSoft Team

Dear Settlers,

The Mercenary Adventure Season 2026 is going to be implemented on the test server on Wednesday, September 23. Just like its predecessors, this small event will boost a set list of adventures with a variety of bonuses and contain a shop section that provides easy access to these missions.

Additionally, the upcoming Mercenary Adventure Season will bring two new adventures to the game: "Desperate Rich" and "Sir Robin's Revenge" have long awaited their debuts, which are finally at hand.

As the name implies, we are currently planning to run the event during the ongoing year. However, these intentions may change based on the feedback we receive during this upcoming test, so we are unable to commit to a precise start date as of yet.

You can find additional information about the upcoming Mercenary Adventure Season 2026 test on the forum.

Your CipSoft Team

Dear Settlers,

As we have announced in August, the transition from Ubisoft Connect to an independent The Settlers Online account system will become obligatory during the ongoing month. To continue accessing the game, you will be required to have migrated your account starting on Wednesday, September 23.

We recommend that all Settlers, who are still using Ubisoft Connect to log into TSO, complete the transition process ahead of the deadline to avoid unnecessary stress and confusion. You will no longer be able to access the game via Ubisoft Connect after the deadline has passed, so you will have to migrate your account during your next login attempt to recover your access to the game. To do that, please follow the instructions displayed by the migration dialog, which appears on screen when you try to log in.

You can find a step-by-step guide on the forum. Feel free to contact our customer support in case you run into any roadblocks.

If you have already completed the migration of your account, no further action is necessary.

Your CipSoft Team

Dear Settlers,

The test server is now online, so you can participate in the second test phase of Comfort Update #1. This test will run until Monday, September 21.

You can find a FAQ section in regards to the update on the forum. Please post your feedback and bug reports there as well.

Your CipSoft Team