Dear Settlers,

During the maintenance work done in the previous week, we have closed some old system vulnerabilities, which could be exploited to perform illegitimate activities in The Settlers Online by using unauthorised software.

We are currently investigating a number of noticeable accounts in this context to determine their involvement in said behaviour on an individual basis. Furthermore, we are currently looking into the potential impact of unauthorized software use on the stability of the game servers. Accounts that can be proven to have committed acts violating the rules with the assistance of unofficial software will be banned temporarily or permanently.

We would like to take this opportunity to stress that users playing TSO through unauthorised third-party software do so at their own risk and forfeit their right to receive assistance from our customer support. If damages are incurred by any party due to the use of unofficial software, the responsibility lies solely with its user. This includes impacting the game servers and therefore the accounts of other players. Since the risks of employing such third-party software are widely known, ignorance does not protect from consequences.

Your CipSoft Team

Dear Settlers,

The Easter Event is available on the test server now. You can dive into all the new content ahead of the event's proper start on April 02 over there. The test server will become accessible over the course of the day and then remain available until March 31.

As a reminder, here are the dates for the Easter Event:

• Event start: April 02, 10:00 (CEST)
• Removal phase start: April 26, 22:00 (CEST)
• Deactivation: May 03, 22:00 (CEST)

In addition to the new content, the following changes will be implemented with the Easter Event:

• Ice Skating Lake Buffs now correctly affect the Wedding Chapel.
• The duration of the adventure "Winter Wonderland" has been reduced to seven days to avoid issues that could appear if it was still active after the deactivation of the Christmas Event.

You can leave feedback and questions in regards to the test in the corresponding thread on the forum.

Your CipSoft Team

Dear Settlers,

The Easter Event is coming to the test server this week, so we want to give you a little preview of what to expect in regards to new content:

Hiding Easter Eggs across the planet is a complex task, which is why the Fluffy Butte Logistics Office is always busy with establishing the necessary transport network. This building produces a buff that can be applied to the residences of other players. Once you have produced and applied a certain amount of these buffs in cooperation with other players, you can kick off a chain reaction of zone buffs, which increase the rewards and experience points gained from adventures and quests. Like with any strong logistics network, great teamwork and timing are the keys to success.

Another basis for every successful logistics network is its storage system. The Depositorium is much more than a mere stockpile, however: Providing 70,000 storage capacity in total, it is a truly massive warehouse. Indeed, the Depositorium is so vast that things you forgot you even stored there in the first place regularly turn up. As such, you will receive a repeatable quest to search the building's stockpiles and find lost deposit refills. Upgrades will enable you to find refills for rarer resources such as Titanium and Saltpetre. In this way you can experience the thrill of the Easter Egg hunt all year long.

Inspired by the busy bees reviving nature every Spring with their hard work, your settlers can move into the new Honeyglade Residence. This building not only evokes Spring feelings with its buzzing visuals, but also provides a large amount of population capacity thanks to its innovative honeycomb structure on the inside. Both upgrades increase its population capacity by 160 for a grand total of 480. It is just a little sticky inside.

If Spring evokes your lust for adventure, you might want to join hands with Nora the Explorer. This horse-loving specialist dives head-first into the unknown to avoid dealing with a complicated past, which is why she completes adventure searches at double the normal speed. Because the journey itself is her primary goal, she is not exactly motivated to look for treasure and therefore completes treasures searches at only half the normal speed. Nora has a hand for getting herself into thrilling tales, giving her a chance to find additional adventures from the fairy tale category whenever she is out and about on long and very long searches.

The refreshed event calendar will supply you with various kinds of Easter gifts throughout all 25 days of the event. These freebies include the Diligent Geologist and Master of Defence as well as two members of the Demolition Crew. Fewer rocks make it easier to find Easter Eggs, after all.

We will let you know through an announcement when the Easter Event is live on the test server. Furthermore, we have prepared some additional details about the upcoming content on the forum.

Your CipSoft Team

Dear Settlers,

The contact form to reach our customer support team on the homepage of The Settlers Online will be temporarily unavailable from Friday, March 20, to Monday, March 23, due to maintenance work:

• Start: Friday, March 20, ~ 16:00 CET
• End: Monday, March 23, ~ 09:00 CET

The access to the homepage as well as the game will not be affected by these proceedings. You will still be able to reach our customer support team via email at [email protected] during this time in case you face any issues.

Your CipSoft Team

Dear Settlers,

The implementation of certain bug fixes caused some unexpected issues during today's maintenance work, which in turn led to some zones being locked in the game.

To address this issue immediately and unlock the blocked zones without any further delay, we temporarily had to take down the game worlds for a second time. The problems have been resolved and all game worlds are available once again.

In order to implement the bug fixes we had to abandon during today's downtime, we will take all game worlds offline for a short time on Thursday, March 19:

• Day: Thursday, March 19
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 10:00 CET
• Adventures & Premium: Times will be extended

In addition, the European English forum will not be available temporarily between 09:00 and 12:00 CET on March 19.

We apologise for any troubles.

Your CipSoft Team

Dear Settlers,

On Wednesday, March 18, the game will be temporarily unavailable due to maintenance work and to implement a few small bug fixes.

• Day: Wednesday, March 18
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 12:00 CET
• Adventures & Premium: Times will be extended

Your CipSoft Team

Dear Settlers,

You can now migrate your The Settlers Online account from Ubisoft Connect to a CipSoft-based system.

Since the login page underwent some changes as part of this process, we want to give you a short breakdown on how to log in from now on.

Please follow these steps to log into TSO and migrate your account:

1. Click the "Ubisoft" button on the right side of the login page, enter your credentials, and click "Play Now" to log in.
2. Navigate to the "My Profile" section on the left side of the homepage and select the option to migrate your account.
3. Enter the email adress you normally use to log in.
4. Set a new password with at least eight characters, including at least one uppercase letter, one lowercase letter, one number, and one symbol.
5. Accept the terms of service.
6. Accept the privacy policy.
7. Confirm the migration.

Once you have migrated your account, you can use the "Login" button, which is located on the right side of the login page above the "Ubisoft" button, to log in with your newly-created credentials.

You can find more information on this topic in the announcement on the homepage as well as in the forum, where you can also find some screenshots to assist you.

Your CipSoft Team

Dear Settlers,

It is hard to believe, but we are already nearing the first anniversary of The Settlers Online coming under CipSoft's wings. This has been a challenging, educational, and satisfying time for us all at once. Digging into such a storied project as TSO and keeping it running at the same time is a bit like wandering through a labyrinth: Sometimes you hit a dead end and have to turn back, progress seems to crawl to a halt, and creating an accurate map to navigate by is a frustrating process that requires much effort.

Steps like the server migration, integration of MultiPayer, fixing historical issues, and the upcoming switch of the account system are not exactly exciting, but they are an important foundation for our future plans with TSO. To build this future, we have doubled the headcount of the developer team working on TSO since the takeover and are continuting to look for reinforcements. Of course, growth does not magically result in new content sprouting out of the ground: Onboarding new members and creating efficient structures consumes time and energy without leading to results that are immediately visible to you.

It is within this context that we want talk about our goals for 2026, the scope of which may appear rather humble to you. But what we want to avoid is promising too much, too quickly. We want to be realistic and take our time laying those important foundations, giving us the best possible starting point for the future.

In the wake of the account migration, we want to reactivate some existing functions that had to be disabled during the takeover phase and give the homepage a thorough rework. Aside from a more modern and user-friendly design as well as strengthened security, we are mainly aiming for performance gains in this area, which will be to everyone's benefit. The forum will remain as it is for now, though we are aiming to modernize it in the future.

You can expect the entire annual event calendar to play out as usual, though we will continue to sprinkle in some of our own flair to keep things fresh. In addition, we remain committed to fixing known issues and improving the game's performance. For example, we recently exorcised the tech demons possessing Brohmann, the Raider, making him usable without any danger to the contents of your star menus at last.

In regards to new features, we have put one of your biggest wishes at the top of our priority list: the mass sending of specialists. We are currently evaluating all the existing concepts and suggestions around this function and plan to make whichever we end up choosing the first new feature we develop.

When it comes to substantial additions of fresh content, we will have to ask you for more patience. Of course, that does not mean that we do not have a couple of smaller surprises up our sleeves that you can look forward to.

Thank you for your continued support!

Your CipSoft Team

Dear Settlers,

On Wednesday, March 11, the game will be temporarily unavailable due to maintenance and clean-up work following the Valentine Event. We will also use this opportunity to activate the new account system for The Settlers Online in all territories outside of the United States of America. You can find more information on this topic in the announcement available on the homepage as well as in the forum.

• Day: Wednesday, March 11
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 13:00 CET
• Adventures & Premium: Times will be extended

Your CipSoft Team

Dear Settlers,

As part of The Settlers Online's transition to CipSoft, we have already announced a switch of the game's login system away from Ubisoft Connect to an account system dedicated to TSO in order to ensure secure and stable access to the game for the future. We have worked on this process over the past weeks and are now ready to take this step together with you.

We will start off with the United States of America on March 4, followed by all other territories on March 11. The homepage may be unavailable for a few minutes during the rollout between 09:00 and 09:30 CET. From that point onward, you will have the opportunity to migrate your TSO account from Ubisoft Connect to CipSoft.

We have made this process as seamless as possible: After logging in as usual by clicking the Ubisoft button on the login page, navigate to your profile on the homepage and select the option that allows you to migrate your account. Upon choosing this step, all you have to do is enter your email address and create a new password. After confirming your agreement to the terms of service and acknowledging the privacy policy, you will have successfully migrated your account and will be able to use it to access the game. We have prepared a step-by-step guide to this process in the forum. Once you have switched over to CipSoft's system, you will no longer be able to use your Ubisoft Connect account to log in and play TSO. Naturally, this will not impact your Ubisoft Connect account in any other way.

In case you are playing in several territories, be aware that you will have to migrate your account separately for each region. Please note that after the transition, the top bar on the homepage will once again display your player name if you are logged in, which could be different from the account name shown there now.

While logging in via Ubisoft Connect will remain possible for some time, the system will be completely decoupled from TSO in the future. We will give you a heads-up before the game becomes inaccessible through Ubisoft Connect, but we are kindly asking you to take part in the transition process as soon as you can to avoid any potential issues down the line.

We would like to thank you for your patience and understanding up to this point and, once more, warmly welcome you to CipSoft!

Your CipSoft Team