Dear Settlers,

The test server is now back online, bringing you an early look at the Mercenary Adventure Season 2026. This test will run until September 28.

We invite you to participate and try out the two brand-new adventures included in the event. Please leave any feedback and bug reports on the forum.

Your CipSoft Team

Dear Settlers,

On Wednesday, September 23, the game will be temporarily unavailable due to some technical improvements being implemented under the hood. No gameplay changes are planned for this release.

• Day: Wednesday, September 23
• Game Worlds: All game worlds
• Start: ~ 09:00 CEST
• End: ~ 11:00 CEST
• Adventures & Premium: Times will be extended

Please also note our announcements in regards to the account migration, which are relevant for the same day.

Your CipSoft Team

Dear Settlers,

Tomorrow, on Wednesday, September 23, the transition from Ubisoft Connect to our independent The Settlers Online account system will become obligatory. Please note that starting with this deadline it will only be possible to access TSO with a migrated account. If you attempt to log in without having migrated your account, you must complete the transition process in order to regain access to your island.

While we will not delete any accounts in this context, we sincerely recommend you to complete the account migration process in a timely manner. As we have announced earlier this year, the connection between Ubisoft's services and TSO will be severed at some point in the future. We estimate that recovering any accounts, which have not completed the migration when that time comes, will not be a trivial matter and may therefore take a substantial amount of time. Therefore, it is much more comfortable and safe to complete the process now.

You can find a step-by-step guide on the forum. Feel free to contact our customer support in case you run into any roadblocks.

If you have already completed the migration of your account, no further action is necessary.

Your CipSoft Team

Dear Settlers,

You may now redeem valid "The Settlers Online" game cards through our customer support.

Please follow the instructions listed in the "Game Cards FAQ" section under the item titled "How can I redeem PC box vouchers or my 'Die Siedler Online' card?" to ensure a smooth transaction.

The option to redeem game cards through the homepage will not return.

Your CipSoft Team

Dear Settlers,

The Mercenary Adventure Season 2026 is going to be implemented on the test server on Wednesday, September 23. Just like its predecessors, this small event will boost a set list of adventures with a variety of bonuses and contain a shop section that provides easy access to these missions.

Additionally, the upcoming Mercenary Adventure Season will bring two new adventures to the game: "Desperate Rich" and "Sir Robin's Revenge" have long awaited their debuts, which are finally at hand.

As the name implies, we are currently planning to run the event during the ongoing year. However, these intentions may change based on the feedback we receive during this upcoming test, so we are unable to commit to a precise start date as of yet.

You can find additional information about the upcoming Mercenary Adventure Season 2026 test on the forum.

Your CipSoft Team

Dear Settlers,

As we have announced in August, the transition from Ubisoft Connect to an independent The Settlers Online account system will become obligatory during the ongoing month. To continue accessing the game, you will be required to have migrated your account starting on Wednesday, September 23.

We recommend that all Settlers, who are still using Ubisoft Connect to log into TSO, complete the transition process ahead of the deadline to avoid unnecessary stress and confusion. You will no longer be able to access the game via Ubisoft Connect after the deadline has passed, so you will have to migrate your account during your next login attempt to recover your access to the game. To do that, please follow the instructions displayed by the migration dialog, which appears on screen when you try to log in.

You can find a step-by-step guide on the forum. Feel free to contact our customer support in case you run into any roadblocks.

If you have already completed the migration of your account, no further action is necessary.

Your CipSoft Team

Dear Settlers,

The test server is now online, so you can participate in the second test phase of Comfort Update #1. This test will run until Monday, September 21.

You can find a FAQ section in regards to the update on the forum. Please post your feedback and bug reports there as well.

Your CipSoft Team

Dear Settlers,

On Wednesday, September 16, the test server will come back online with the second test phase of Comfort Update #1. This test will run until Monday, September 21.

When it comes to creating and sending groups of explorers, we have made several improvements based on your feedback in comparison to the first test phase. The changes we implemented include the following:

• The number of available groups has been increased from 10 to 15.
• The prices for group expansions have been reduced.
• You can now send groups to missions directly from the Tavern.
• The Tavern upgrade has been integrated into a short quest to increase the visibility of the new function.

The complete change log with all the adjustments you should keep an eye on during the upcoming test is available on the forum. We also updated the FAQ section about the new features.

Your CipSoft Team

Dear Settlers,

Have you ever asked yourself what happens at the CipSoft office when you make a bug report for The Settlers Online, and why it sometimes takes us a little longer to fix  even seemingly small issues?

If you are curious, we would like to invite you to join us on a deep dive into the bug fixing process in TSO over on the forum based on a real example.

Accompany us on a journey behind the scenes, spanning from the bug report to the release of a fix, and get to know the challenges we face every day while working on TSO.

On the program today: a simple icon exchange, uncharted waters, and the smell of gunpowder…

Your CipSoft Team

Dear Settlers,

On Tuesday, September 08, the game will be temporarily unavailable for a second time due to an urgent bug fix.

• Day: Tuesday, September 08
• Game Worlds: All game worlds
• Start: ~ 15:30 CEST
• End: ~ 16:30 CEST
• Adventures & Premium: Times will be extended

Following this update, the quests to claim rewards from the Balloon Market Tribute and Smokehouse Tribute should be reset and function properly. If you have already built these structures, claim the reward once to kickstart the quests. If you have not constructed these buildings yet, the quests will start up in the usual way once construction has been completed. Additionally, any players currently being prevented from logging in due to zone errors should once again be able to access their islands.

Your CipSoft Team