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The Settlers Online

News archive

06.11.2026Note on Security Updates

Dear Settlers,

Recent developments have made the cyber security situation around the globe more precarious than ever before and things could well become more risky in the future.

In this situation, it may be necessary over the coming weeks and months to react to these dynamic developments with great speed and urgently deploy countermeasures to ensure that our game services remain available to you and to protect your data with the appropriate diligence.

Naturally, we will continue to do our utmost to give you as much preparation time as we can before any potential downtimes of the game worlds occur. However, we want to emphasize that due to the context described above, it may be necessary to act decisively and rapidly deploy security-related updates, which can result in very short or no warning times at all.

While we regret any inconvenience that may be caused by this, we cannot compromise on security and therefore ask for your understanding.

Your CipSoft Team

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04.11.2026New Payment Method Available

Dear Settlers,

You may now choose manual bank transfers as a payment method for your purchases in our shop. This payment method allows for secure transactions via physical bank transfer forms or online banking.

You can find out more about this payment method in the corresponding FAQ section.

Your CipSoft Team

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02.11.2026Downtime for Bug Fixes (done)

Dear Settlers,

On Wednesday, November 04, the game will be temporarily unavailable to implement various bug fixes.

  • Day: Wednesday, November 04
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CET
  • End: ~ 10:00 CET
  • Adventures & Premium: Times will be extended

This update contains the following changes:

  • Fixed a bug that enabled players to complete achievements for other players by visiting their islands.
  • Reset achievements related to the Mercenary Adventure Season 2026, which had been completed due to a bug, so they can be completed legitimately.
  • Fixed a bug that caused the Harbor Skin "Lost Souls" to stop the Harbor from producing anything.
  • Corrected the tooltip for the Excelsior Skin "Halloween" at the Merchant.
  • Added a short cooldown to the bid button in Shady Dealings to prevent players from spamming bids.
  • Fixed various technical issues.

Your CipSoft Team

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29.10.2026Downtime for Update (done)

Dear Settlers,

On Friday, October 30, the game will be temporarily unavailable due to the implementation of important security updates.

  • Day: Friday, October 30
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CET
  • End: ~ 10:00 CET
  • Adventures & Premium: Times will be extended

We will not implement any changes related to gameplay or bug fixes at this time.

Your CipSoft Team

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22.10.2026Downtime for Bug Fix (done)

Dear Settlers,

On Friday, October 23, the game will be temporarily unavailable due to the implementation of an urgent bug fix.

  • Day: Friday, October 23
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CEST
  • End: ~ 11:00 CEST
  • Adventures & Premium: Times will be extended

At this time we will be resolving an issue that caused certain achievements to be reset and, in some cases, automatically completed. Rewards that have been received repeatedly as a result of this bug will be removed from the game.

Your CipSoft Team

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19.10.2026Downtime for Update (done)

Dear Settlers,

On Wednesday, October 21, the game will be temporarily unavailable to implement a new game version in preparation for the Halloween Event 2026. The event itself is scheduled to begin on Monday, October 26.

  • Day: Wednesday, October 21
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CEST
  • End: ~ 10:00 CEST
  • Adventures & Premium: Times will be extended

We will also remove the defunct option to invite friends to the game in the profile section of the homepage at this time.

Your CipSoft Team

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12.10.2026Downtime for Bug Fixes (done)

Dear Settlers,

On Wednesday, October 14, the game will be temporarily unavailable to implement bug fixes.

  • Day: Wednesday, October 14
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CEST
  • End: ~ 10:00 CEST
  • Adventures & Premium: Times will be extended

This update contains the following changes:

  • Messages in regards to Shady Dealings bids can now be deleted individually.
  • Fixed a bug that caused wrong costs for bids to be displayed in Shady Dealings.
  • Fixed a bug that caused "Advanced Health Insurance II" from the Grand Field Hospital to restore a lower number of Elite Soldiers than intended.
  • Fixed a bug that prevented area buffs from affecting the Arctic Titanium Mine.
  • Fixed a bug that prevented buffs from affecting the Efficient Crossbowsmith.
  • Fixed a bug that caused "Smooth Easter Egg Logistics" to increase the number of received Commendations.
  • Buffing the Efficient Platinum Smelter now counts towards progressing the quest "Buffing the Metal Production" from the quest chain "Dora's Letters".
  • The cost to produce decorative Christmas trees in the Rarity Provision House for the quest "Brighten the Settlement" has been reduced from 24,000 Gold to 2,400 Gold.

Your CipSoft Team

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08.10.2026Customer Support Contact Form Temporarily Unavailable (done)

Dear Settlers,

Please note that the contact form to reach our customer support will not be available temporarily starting on Thursday, October 08, at around 15:00 CEST. The responsible technical works will likely last until Friday, October 09, at around 10:00 CEST.

You will still be able to reach our customer support via email at [email protected] during this time.

Your CipSoft Team

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06.10.2026Halloween Event 2026 Is Now Available on the Test Server

Dear Settlers,

The test server has opened its gates once more, kicking off our dress rehearsal for the Halloween Event 2026. This test is planned to run until October 26, 2026.

As a reminder, the following dates have been determined for the Halloween Event on the regular game worlds:

  • Event start: October 26, 10:00 CET
  • Removal phase start: November 16, 10:00 CET
  • Deactivation: November 22, 22:00 CET

You can find more information about the upcoming event on the forum. Please use the linked thread to share your feedback and bug reports with us.

Your CipSoft Team

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05.10.2026Downtime for Bug Fixes (done)

Dear Settlers,

On Wednesday, October 07, the game will be temporarily unavailable to implement a few bug fixes.

  • Day: Wednesday, October 07
  • Game Worlds: All game worlds
  • Start: ~ 09:00 CEST
  • End: ~ 11:00 CEST
  • Adventures & Premium: Times will be extended

This game version contains the following bug fixes:

  • Fixed a bug that caused some English terms to be used for the Tavern in the German language version.
  • Fixed a bug that caused wrong information to be displayed in the Guild Market vote.
  • Fixed a bug that caused the filter and search options in the Tavern to become unresponsive.
  • Fixed a bug that caused the names of certain loot boxes not to be displayed when opening them.
  • Fixed a bug that caused the costs of some items in the Merchant to be changed unintentionally.
  • Fixed a bug that prevented players from logging into the game under specific conditions.
  • Fixed a bug that caused significant delays when interacting with the game under specific conditions.

Your CipSoft Team

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